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PROBLEM WITH YOUR DELIVERY?

CONTACT US AT ENQUIRIES@JAMESONCARTEROFFICIAL.CO.UK PLEASE AVOID SPEAKING WITH HERMES OR DHL DIRECTLY AS THIS MAY COMPLICATE THE PROCESS TO RESOLVE YOUR ISSUES AS QUICKLY AS POSSIBLE. WE WORK AS QUICKLY AS POSSIBLE TO GET YOUR ORDERS TO YOU.

DELIVER TO: UK

STANDARD DELIVERY - £2.99 (FREE IF YOU SPEND OVER £70.00 - DELIVERED WITHIN 2-3 DAYS*).
NEXT DAY DELIVERY - £5.99 ORDER BEFORE 3PM GMT*.
*OUR UK COURIER DELIVERS MONDAY TO SATURDAY. THEY DON’T DELIVER ON SUNDAYS.
NEXT DAY DELIVERY IS AVAILABLE MONDAY TO FRIDAY UP UNTIL 3PM.
IF YOU ORDER ON A FRIDAY OUR COURIER DELIVERS ON A SATURDAY.
NEXT DAY DELIVERY ORDERS AFTER 3PM ON FRIDAY UNTIL 2PM ON SUNDAY ARE DELIVERED ON MONDAY.
NEXT DAY DELIVERY ORDERS AFTER 2PM ON SUNDAY UP UNTIL 3PM MONDAY ARE DELIVERED TUESDAY.
PLEASE NOTE, COURIERS DO NOT DELIVER ON BANK HOLIDAYS, SO PLEASE ALLOW AN EXTRA DAY FOR DELIVERY.

DELIVER TO: USA

DHL EXPRESS DELIVERY - £9.99 (FREE IF YOU SPEND OVER £76 - DELIVERED WITHIN 3-4 WORKING DAYS)
ORDER MUST BE PLACED BEFORE 4PM GMT** /9AM PST/12PM EST.
WORKING DAYS ARE DEFINED AS MONDAY TO FRIDAY AND EXCLUDE BANK HOLIDAYS.
THE SHIPPING FEE OR ORDER TOTAL DOES NOT INCLUDE CUSTOMS AND DUTIES AND THIS WILL BE CHARGED ACCORDINGLY BY CUSTOMS IN YOUR OWN COUNTRY, BASED ON THE ORDER VALUE OF YOUR SHIPMENT. PLEASE REFER TO THE HELP CENTRE FOR FURTHER INFORMATION ON CUSTOMS AND DUTIES.

DELIVER TO: EUROPE

AUSTRIA, BELGIUM, BULGARIA, CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, GUERNSEY, HUNGARY, IRELAND, ITALY, JERSEY, LUXEMBOURG, MALTA, MONACO, NETHERLANDS, POLAND, PORTUGAL, SAN MARINO, SPAIN.
DHL EXPRESS DELIVERY - £9.99 (DELIVERED WITHIN 3-4 WORKING DAYS)
ORDER MUST BE BE PLACED BEFORE 4PM GMT** / 5PM CET.
WORKING DAYS ARE DEFINED AS MONDAY TO FRIDAY AND EXCLUDE BANK HOLIDAYS.
THE SHIPPING FEE OR ORDER TOTAL DOES NOT INCLUDE CUSTOMS AND DUTIES AND THIS WILL BE CHARGED ACCORDINGLY BY CUSTOMS IN YOUR OWN COUNTRY, BASED ON THE ORDER VALUE OF YOUR SHIPMENT. PLEASE REFER TO THE HELP CENTRE FOR FURTHER INFORMATION ON CUSTOMS AND DUTIES.

DELIVER TO: CANADA

DHL EXPRESS DELIVERY - £14.99 (DELIVERED WITHIN 3-4 WORKING DAYS)
ORDER MUST BE PLACED BEFORE 4PM GMT** / 12PM EST.
WORKING DAYS ARE DEFINED AS MONDAY TO FRIDAY AND EXCLUDE BANK HOLIDAYS.
THE SHIPPING FEE OR ORDER TOTAL DOES NOT INCLUDE CUSTOMS AND DUTIES AND THIS WILL BE CHARGED ACCORDINGLY BY CUSTOMS IN YOUR OWN COUNTRY, BASED ON THE ORDER VALUE OF YOUR SHIPMENT. PLEASE REFER TO THE HELP CENTRE FOR FURTHER INFORMATION ON CUSTOMS AND DUTIES.

DELIVER TO: AUSTRALIA

DHL EXPRESS DELIVERY - £19.99 (DELIVERED WITHIN 3-4 WORKING DAYS)
ORDER MUST BE PLACED BEFORE 4PM GMT** / 3AM AEDT.
WORKING DAYS ARE DEFINED AS MONDAY TO FRIDAY AND EXCLUDE BANK HOLIDAYS.
THE SHIPPING FEE OR ORDER TOTAL DOES NOT INCLUDE CUSTOMS AND DUTIES AND THIS WILL BE CHARGED ACCORDINGLY BY CUSTOMS IN YOUR OWN COUNTRY, BASED ON THE ORDER VALUE OF YOUR SHIPMENT. PLEASE REFER TO THE HELP CENTRE FOR FURTHER INFORMATION ON CUSTOMS AND DUTIES.

DELIVER TO: REST OF THE WORLD

ALBANIA, ANDORRA, ARMENIA, BELARUS, BOSNIA AND HERZEGOVINA, BOUVET ISLAND, GIBRALTAR, GREENLAND, ICELAND OF ISLE OF MAN, LATVIA, LIECHTENSTEIN, LITHUANIA, MACEDONIA, REPUBLIC OF, MEXICO, MOLDOVA, REPUBLIC OF MONTENEGRO, NORWAY, ROMANIA, SERBIA, SLOVAKIA, SLOVENIA, SWITZERLAND, SWEDEN, TURKEY, UKRAINE.
DHL EXPRESS DELIVERY - £14.99 (DELIVERED WITHIN 3-4 WORKING DAYS)
ORDER MUST BE PLACED BEFORE 4PM GMT*
ARGENTINA, BARBADOS, BRAZIL, CHINA, DOMINICAN REPUBLIC, FAROE ISLANDS, GEORGIA, GUADELOUPE, HONG KONG, INDIA, INDONESIA, JAMAICA, JAPAN, MALAYSIA, NEW ZEALAND, OMAN, QATAR, REUNION, SINGAPORE, SOUTH KOREA, THAILAND, UNITED ARAB EMIRATES, URUGUAY.
DHL EXPRESS DELIVERY - £19.99 (DELIVERED WITHIN 3-4 WORKING DAYS)
ORDER MUST BE PLACED BEFORE 4PM GMT**.
WORKING DAYS ARE DEFINED AS MONDAY TO FRIDAY AND EXCLUDE BANK HOLIDAYS.
THE SHIPPING FEE OR ORDER TOTAL DOES NOT INCLUDE CUSTOMS AND DUTIES AND THIS WILL BE CHARGED ACCORDINGLY BY CUSTOMS IN YOUR OWN COUNTRY, BASED ON THE ORDER VALUE OF YOUR SHIPMENT. PLEASE REFER TO THE HELP CENTRE FOR FURTHER INFORMATION ON CUSTOMS AND DUTIES.

ALL ITEMS BOUGHT AT SALE PRICE WILL BE REIMBURSED ON TO A GIFT CARD.

TRACK YOUR DELIVERIES WITH HERMES - https://www.myhermes.co.uk/track.html#/